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Riu Jalisco Hotel Nuevo Vallarta, Nuevo Vallarta

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From146US$ /night
Check-in
23Apr2025Select date
Check-out
24Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Av. De Los Cocoteros, Sn-Lote K, Nuevo Vallarta, Mexico, 63732
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Getting around

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City Center
Nuevo Vallarta 2.6 mi
Airports
Lic. Gustavo Diaz Ordaz (PVR) 9.1 mi
Tepic (TPQ) 97.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Smoking allowed in designated areas
  • Free Wi-Fi
  • Parking
  • 24-hour reception
  • Express check-in/ -out
  • Baggage storage
  • Elevator
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Kayaking

Services

  • Laundry
  • Dry cleaning
  • Wedding services
  • Stores/Commercial services
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant
  • Poolside snack bar
  • Coffee/Tea in lobby
  • Free breakfast
  • Buffet breakfast

Children

  • Paid babysitting/ Child services
  • Children's pool
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Beach towels
  • Sun loungers
  • Night club
  • Entertainment
  • Garden area
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Treatment room

Room features

  • Air conditioning
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Location

Av. De Los Cocoteros, Sn-Lote K, Nuevo Vallarta, Mexico, 63732
Map view
Av. De Los Cocoteros, Sn-Lote K, Nuevo Vallarta, Mexico, 63732
Nearby
Blvd. Costero 114 A
Sabal Playa
2800 ft
Restaurants
Sabal Playa Restaurant
2800 ft
Blvd Costero 114-A Paseo de los Cocoteros

Reviews and Ratings

Feedback from previous guests about their experience
82%
liked the resort and would come back again
8.2/10
Great
Rooms
5.0
Location
7.8
Service
5.6
Dining
6.6
Guest reviews
8.2/10
based on 5 reviews
Tom
United States of America, January  2025
7.4/10

Our stay at the resort was overall enjoyable, especially with the excellent beach and fun activities. The room could have been better, as it was noisy and lacked comfort. The dining was generally good, with a good selection of food. However, the service hadits hiccups, especially during peak times at the bar. Still, we had a lovely holiday and would likely return!

Rooms
6.0
We stayed in a family suite, but the beds were too hard for my liking, and the noise from the hallway was quite disturbing at night.
Service
7.0
While some staff were friendly, the service felt a bit lacking during busy times, especially at the bar where the wait was long.
Location
9.0
The location is fantastic, with easy access to the beach and close to Bucerias and the airport, making it convenient for day trips.
Dining
8.0
The food was consistently good with a variety of options, though busy times at the buffet meant it could get quite crowded.
Facilities
7.0
The pool was always lively, perfect for socializing, although finding a chair was a challenge unless you got there early.
Richard
United States of America, December  2024
6.8/10

I had a mixed experience at the hotel. The location is absolutely stunning, with beautiful beaches and lots of family-friendly activities. However, the room issues and lack of personal service really dampened my stay. The resort itself is beautiful, and the staff is trying hard to make guests happy, but management seems to lack follow-through.

Rooms
5.0
The rooms were spacious but in need of refurbishment. We encountered several problems that took too long to resolve.
Service
6.0
The staff worked really hard to make our stay enjoyable, but management was lacking in communication and follow-up.
Location
9.0
The location is breathtaking, with a stunning beach that's perfect for swimming.
Dining
7.0
Dining was good and typical of what I expected, though nothing stood out as exceptional.
Facilities
7.0
Facilities were well-kept, but some areas could benefit from more attention.
William
United States of America, November  2024
5.0/10

My experience at this hotel was fraught with issues, particularly with the cleanliness and upkeep of the rooms, which really spoilt my holiday. The dining options were quite average, lacking in flavor and I often found myself seeking meals outside the resort. Despite the hard work from the staff, the management seemed indifferent to our concerns. On a brighter note, the location is convenient and the property has great potential.

Rooms
5.0
The room I was initially given was dirty, with a stained toilet and cracked hand basin. After reporting it, it took four days to receive a new room, which was frustrating.
Service
5.0
The service was lacking, with long wait times and staff often disengaged. They rarely initiated interaction or activities.
Location
7.0
The location is decent, with quick access to the stairwell allowing easy access back to the room, although improvements could be made to the beach.
Dining
5.0
The dining experience was good but typical, with self-service options that fell short of expectations.
Facilities
5.0
The overall facilities were average and could benefit from better maintenance and service.
Gary
United States of America, November  2024
7.0/10

I had a mostly enjoyable stay at the resort, with excellent food options and an inviting atmosphere. The staff worked hard to ensure a pleasant experience, and I really appreciated the no-reservation policy for restaurants. However, I did face a few challenges with my room and the management's response to those issues, which took away from my overall experience. Fortunately, the shows and activities were entertaining, and I felt safe during my time there.

Rooms
6.0
The rooms were spacious, but we had some issues that took too long to resolve. I think they need a refresh to improve the experience.
Service
7.0
The staff were genuinely friendly and did their best to make our stay enjoyable, but there was a lack of responsiveness from management regarding room issues.
Location
7.0
While the location was decent, the beach area could use more attention. It's also not a private beach.
Dining
8.0
The food was generally good, with standout options at the steakhouse, although some dishes were occasionally out or not fresh.
Facilities
6.0
Facilities were adequate, but there were some limitations in furnishings, especially around the bars.
Augustus
United States of America, November  2024
5.4/10

My stay at the resort was pretty mixed. While the grounds were beautifully kept and there was always a spot available by the pool, the rooms could definitely use an upgrade. The overall dining experience left a lot to be desired with mediocre food options. In general, I felt like we got what we paid for, but it wouldn't be my first choice for a return visit.

Rooms
5.0
The rooms had a musty smell, and two of them were decent while one was not up to par, which really impacted our stay.
Service
5.0
While some staff worked hard to make things enjoyable, many were unfriendly and made me feel like an inconvenience.
Location
7.0
The hotel grounds were beautiful, but the beach area could use more attention.
Dining
5.0
The food was generally just okay; while there were plenty of options, the quality was lacking.
Facilities
6.0
The pool area was nice with plenty of chairs, but there was no drink service, which was disappointing.
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Check-in
23Apr2025Select date
Check-out
24Apr2025Select date
Rooms and Guests2 Guests, 1 Room